For your security, CORO uses Multi-factor Authentication (MFA) to validate your identity when you first enroll, and whenever you need to reset your password or update your profile information.
MFA requires you to provide two methods of proof of your identity. You confirm your identity first by entering the requested information into the application and again by entering a security code provided outside the application - either through email or text message. This helps prevent unauthorized access to your CORO account as a potential identity thief would need access beyond your CORO username.
Tip: MFA requires that you have access to the phone and/or email account you used to enroll in CORO.
How MFA Works in CORO
When you first enroll in CORO, you will be required to enter a one-time security code to confirm both the phone number and email address you enter. These codes will be sent by email and SMS text.
When you update or reset your password, you will be required to enter a one-time security code sent to the phone number on your CORO account by SMS text.
To update your phone number, you will be required to enter a one-time security code sent to the email address associated with your CORO account and a one-time security code sent to the new phone number.
Your email address can be updated by entering a one-time security code sent to the phone number associated with your CORO account and verifying the new email address with a one-time security code sent to the new address.